Month: November 2019

list-image

Five ways to keep your agency cyber safe

By Andy Ralph   November 29, 2019  

Today is Computer Security Day (isn’t there a day for everything!) but we think that this one is an important day to mark.  Computer security is a hugely important issue for all businesses, but especially for recruiters.  But, so many people don’t understand what their responsibilities are and often it’s because the tech industry makes things sound so complicated, recruiters just don’t know where to start.

 

We’ve pulled together this simple blog post to break down some of the steps that you need to take to keep your recruitment business cyber-safe.

 

 

Have a policy for strong passwords

 

How many of you have one password for everything in your recruitment agency? It’s tempting to do, but using the same password across multiple platforms will increase the chance of it being hacked. A few tips to implement straight away:

 

Use password management software to keep track of your passwords. There are many free password managers available such as LastPass, Dashlane, Keeper Security, RoboForm, KeePass, Sticky Password to name a few, but there are loads of options available
Make sure your passwords are strong - a mixture of upper and lower case, digits and symbols. Did you know that 123456 and password have been the most popular passwords for years?

 

 

Make sure your tech is safe

 

- Make sure you update your Spyware and Malware protection and ensure that it

covers all devices including PCs, laptops, smart-phones and tablets.

Weak security around your WIFI and using cloud-based services with weak passwords will all put your recruitment agency in a vulnerable position.

 

Hire a cybersecurity expert

Tech is complicated. It’s not everybody’s strong point, which is why we’d advise you to bring in a specialist to help you. At Reverse Delta, we use a combination of specialist penetration testing companies and our own security experts to help us and they carry out cyber-security risk assessments for us because we host an incredible 650 Gigabytes of data on behalf of our recruitment clients.  You might want to take a read of this article from the Recruitment and Employment Confederation to understand the difference between cyber-security and IT support.

 

Make sure you’re GDPR compliant

We know GDPR is a distant memory, but keeping candidate and client data safe is fundamentally important to us and it should be to you too! We have built-in best-practice data security and encryption to our FXRecruiter platform (which all of our recruitment industry websites are built on) so that clients and candidates can opt-in and out of communications and unsubscribe should they want to. Protecting people’s personal data is critical for any recruitment agency and demonstrating that you take this seriously will make sure you don’t fall foul of the ICO and more importantly build trust with your clients and candidates. One of the CRM systems that FXRecruiter integrates with, Access Group, has written this blog post about how recruitment agencies can avoid a GDPR disaster.

 

Implement your updates!

 

Make sure you are on an up-to-date operating system as the hackers are learning increasingly sophisticated ways to breach security and they can’t protect you against hackers. When a security update does come out, it’s probably because a threat has been identified, so implement it as soon as you can! At Reverse Delta, we use Linux to host client websites, and Windows 10 in our offices and we always ensure these are up to date with all patches and updates.

And don’t forget to update FXRecruiter. We keep the platform updated regularly to make sure we’re keeping it safe, whether it’s a new version or a monthly security patch.  So if we ask you to update the platform, there’s a really important reason why you should do it!

 

If you want to find out more about FXRecruiter and the commitment Reverse Delta makes to keeping your website safe, please contact sales@reversedelta.com or call UK toll free +44 (0)8000 199 737 or for calling from elsewhere +44 (0)203 682 9533.

list-image

Recession-proof your recruitment business

By Peter Morrow   November 28, 2019  

With a general election looming and further uncertainty relating to Brexit, there’s no doubt that the recruitment sector is facing a tough challenge as we head into 2020.  If we are due a recession, as experts predict, then every business needs to make sure they’ve got a robust strategy in place to make sure their business survives. Since Reverse Delta started in 2002, we’ve survived the worst recession in UK history and I hope that we can help our clients and the recruitment sector in general to survive should it happen again.

The Recruitment & Employment Confederation’s Making Great Work Happen manifesto mentions a number of key points which I feel will help the recruitment industry, in general, to support their clients during an economic downturn:

Protecting both flexible workers and businesses
Brilliant recruitment strategies will only help to drive productivity and growth
The government needs to make sure businesses have an environment to help them thrive
We need to think differently about the future of jobs.

Brexit-proof your business

Although Brexit critics cannot predict the impact a leave or remain situation would have on the economy, I think that it is important for businesses to see how it will affect your staff or the availability of candidates.  Work out the likely scenarios and adapt your business model accordingly. There may be some tech solutions available to help you gain access to a candidate pool that you now cannot access because of Brexit, for example.

If you are a recruitment agency that recruits a lot of EU nationals, it would serve you well to make sure your team knows the details of the EU Settlement Scheme.  Helping candidates to stay in the UK if they are eligible will help set you apart from your competitors.

Brilliant recruitment strategies to drive growth

If your temporary staff are lacking in confidence because of the uncertainty in the economy, think about ways to work with clients to provide a temporary workforce with some much-needed job security. Signing temporary workers up for a fixed period (but not permanent) could help you to recruit for some much-needed skills to help your business, without permanently increasing your headcount.

Giving more serious consideration to flexible working could be a great strategy to help you get brilliant candidates for your clients, without increasing their staffing bill considerably. Many recruitment agencies want to focus on filling permanent roles, but perhaps there is an increasing number of highly skilled workers who need employers that can offer flexibility? And by offering flexible working, a company might be able to get a higher-skilled person to fill a role for a fraction of the cost of a full-time employee, so there are still lots of positives for both recruitment agencies AND the client.  Making sure job-seekers are aware of the flexibilities offered could be a great benefit so make sure it’s really clear on your website so that you’re taking candidates to the roles that they WANT to apply for. A great user-journey will be key here.

Attract and retain the best talent.

Given how people search for roles these days, it’s important to make sure that a client’s website accurately reflects their business. It needs to get the personality of their business across and what they stand for as an organisation. Although in a recession, job-seekers are less likely to refuse a job, it’s important that you get the right people into your client’s business - more than ever you’ll need to find people with the right skills and attitude to see your clients through tricky times. After seeing a job on your recruitment agency’s website, the client’s website and social media will be a key part of their consideration during the recruitment process. Advise your clients to make sure their website and social media showcase them as an employer. If their website isn’t designed to attract talent into their business, they could consider a bespoke recruitment micro-site specifically for recruitment.

To find out how technology solutions and improved user experience through your website can help to recession-proof your recruitment business, contact me via email: peter.morrow@reversedelta.com or connect on LinkedIn.

To find out more about Reverse Delta and the recruitment agency websites we have created for our clients, visit our website. Our FXRecruiter website showcases the recruitment website software - find out more about the brilliant product features.

list-image

Driving business growth through digital transformation

By Peter Morrow   November 28, 2019  

It’s Global Entrepreneurs Week so we wanted to feature some of Reverse Delta’s long-standing clients who are both great entrepreneurs in the recruitment sector.

Take a read to see how two successful recruitment agencies, Workforce and Ascendant Recruitment have utilised technology to transform their businesses.

 

Nick Peacock, Managing Director of Ascendant Recruitment

Reverse Delta built Ascendant Recruitment‘s first website on Reverse Delta’s FXRecruiter platform shortly after they launched in 2003. We’ve seen several iterations of the site over the last 15 years as the way people search for jobs has evolved.

Founder of Ascendant Recruitment Nick Peacock has grown his business considerably since the early days. He now employs a team of 20 with an office in Milton Keynes and in Northampton.

Nick says: “Our website is fundamental to our candidate engagement strategy. How we advertise roles has changed over the years and we can't rely rely on hugely expensive job boards to deliver the results we need. Last year, Reverse Delta’s SEO audit identified an opportunity to break out our jobs database so that our candidates could search for roles across our Milton Keynes office and our Northampton office. By doing this, we improved our visibility on Google organically (without spending any money on paid advertising).  We also made job-searching easier for our candidates, who want a quick and seamless application process that they can do from their mobile phone.”

“I was pleased that the FXRecruiter platform allowed us to implement these improvements to our searchability without needing to develop a new website. This, plus our social media strategy, has helped to drive candidates to the website and led to a 106% increase in applications. We have also seen a 59% increase in new candidate registrations. I strongly believe that the right technology platforms will help you to streamline your processes and allow you to build a successful recruitment business.”

Find out more about Ascendant Recruitment at www.ascendantrecruitment.co.uk

 

Paul Alekna, Chief Executive of Workforce Staffing

Paul Alekna founded Workforce back in 2003 with brother Joe. Paul’s previous career in IT and his passion for technology has had a huge influence on Workforce’s business strategy. Workforce has invested heavily in platforms to help them streamline both their operations and their clients.

Paul Alekna said: “As a recruiter placing hundreds of people in roles every day, we need slick, robust systems that give our clients a real-time view of their staffing. This could include applications in process or understanding who is working for them that day. Workforce adds value to the recruitment process by offering additional services such as screening and vetting, management information reporting or through our customer portal. These are all ways in which we provide transparency for our clients and help to get staff registered, verified and ready for work as quickly as possible.

Our website is another example of how we have embraced technology to provide a great user experience. We have seven different websites with Reverse Delta - six are dedicated websites for each of our sectors (manufacturing, food, office, logistics, driving and professional) plus an employers website.

Having bespoke websites is good for Google as the site is very specific to the search terms. For example, all of our search terms on our Driving website  point to driving jobs, so our performance on Google is much stronger now.  Our candidates also find searching for roles easier and it gives us a stronger message when we go out to meet our clients.

Although we have seven websites with Reverse Delta, the flexibility of the FXRecruiter platform allows us to have multiple websites for each of the sectors we recruit to. We can run them all from one back end [CMS or Content Management System] which makes it easier to manage and cheaper than having several separate websites.

 

If you want to talk to one of the Reverse Delta experts about how digital transformation can revolutionise talent acquisition, contact our team at sales@reversedelta.com or call on 08000 199737 and we can talk you through the options available.